Also love how @nickkokonas makes both the Alinea and Tock teams focus on understanding and empathizing with their customers and their motivations and objectives. Having Tock engineers spend time across front of house and other roles within a restaurant just makes so much sense.

Also love how @nickkokonas makes both the Alinea and Tock teams focus on understanding and empathizing with their customers and their motivations and objectives. Having Tock engineers spend time across front of house and other roles within a restaurant just makes so much sense.

Another great takeaway from the @nickkokonas podcast – art isn’t antithetical to commerce, commerce enables art. You don’t have to be Alinea to pre-sell high end meals, running a smart profitable food business enables you to create an Alinea.

Another great takeaway from the @nickkokonas podcast – art isn’t antithetical to commerce, commerce enables art. You don’t have to be Alinea to pre-sell high end meals, running a smart profitable food business enables you to create an Alinea.

One of my favorite podcasts I’ve listened to. So much broadly applicable insight shared by @nickkokonas about building a hospitality business from the ground up. Especially loved the origin story of the table cake dessert, to this day 1 of the most memorable dishes I’ve ever had https://t.co/gjQm4ld5Sk

One of my favorite podcasts I’ve listened to. So much broadly applicable insight shared by @nickkokonas about building a hospitality business from the ground up. Especially loved the origin story of the table cake dessert, to this day 1 of the most memorable dishes I’ve ever had

So true https://t.co/oy5atW9lKd

So true

So well deserved for the #LEC team to get this recognition by the @esportsawards , what an incredible 2020 and excited to see what the team has in store next year https://t.co/P2JbYQGoUV

So well deserved for the #LEC team to get this recognition by the @esportsawards , what an incredible 2020 and excited to see what the team has in store next year

There will only be so many times a fan blindly supports this type of launch if the quality and the overall experience isn’t better than what they’d expect from usual players in that category.

There will only be so many times a fan blindly supports this type of launch if the quality and the overall experience isn’t better than what they’d expect from usual players in that category.

We’re also experiencing a rise in cases in Germany overall but as a country w/ 2x the population of California, we’re still fewer new cases per day. We’ve already been on lockdown for a month here (with schools open and operating as normal) & have gotten used to this new reality.

We’re also experiencing a rise in cases in Germany overall but as a country w/ 2x the population of California, we’re still fewer new cases per day. We’ve already been on lockdown for a month here (with schools open and operating as normal) & have gotten used to this new reality.

I looked up to how Tony led the company to focus on their customers and deliver the best experience possible in as many situations as possible. It was great to see a company, although in a seemingly unrelated space of selling shoes, have and execute on this critical focus.

I looked up to how Tony led the company to focus on their customers and deliver the best experience possible in as many situations as possible. It was great to see a company, although in a seemingly unrelated space of selling shoes, have and execute on this critical focus.

That said, especially around the food category and with delivery and dark kitchens being a real way to focus and build businesses, this just makes so much sense. You no longer have to be an incumbent with huge up front investment to launch a successful and lasting food business.

That said, especially around the food category and with delivery and dark kitchens being a real way to focus and build businesses, this just makes so much sense. You no longer have to be an incumbent with huge up front investment to launch a successful and lasting food business.

It’s clear that the world lost a great leader, entrepreneur, builder and person. I highly recommend people check out his book Delivering Happiness to get a look at how Tony thought and acted around this core principle.

It’s clear that the world lost a great leader, entrepreneur, builder and person. I highly recommend people check out his book Delivering Happiness to get a look at how Tony thought and acted around this core principle.